Privacy Policy

    Last Updated: 19.05.2025

    BrokeryHero FZ-LLC ("Company," "we," "our," or "us") operates brokeryhero.com and is committed to protecting your privacy in accordance with applicable data protection laws in the United Arab Emirates.

    By using our Website, you consent to the practices described in this Privacy Policy.

    1. Who We Are

    BrokeryHero FZ-LLC
    Meydan Grandstand, 6th Floor
    Meydan Road, Nad Al Sheba
    Dubai, United Arab Emirates
    License No. 2532035.01

    2. What Personal Data We Collect

    We may collect the following data:

    • Personal Identifiers: Name, email address, phone number, nationality.
    • Broker Information: License numbers, company names, service offerings.
    • Usage Data: IP address, browser type, device information, interaction logs.
    • Communication Records: Messages sent via the Website or emails.

    3. How We Use Your Information

    We use your personal data to:

    • Provide access to our platform and services
    • Match you with suitable brokers
    • Respond to inquiries and provide support
    • Analyze usage to improve functionality
    • Comply with legal obligations

    4. Legal Basis for Processing

    We process your data based on:

    • Your consent
    • The necessity to fulfill our contractual obligations
    • Legal compliance with UAE laws
    • Our legitimate interests in operating and improving the platform

    5. Sharing of Information

    We do not sell your personal data. We may share data:

    • With verified brokers if you request to be contacted
    • With service providers who help us operate the platform
    • If required by law or legal proceedings
    • In the event of a company merger or acquisition

    6. Data Storage and Retention

    Your data is stored securely on servers located in the UAE or other compliant jurisdictions. We retain data only as long as necessary for our business or legal obligations.

    7. Your Rights

    You may:

    • Request access to your data
    • Request correction or deletion
    • Withdraw consent (where applicable)
    • Object to or restrict certain processing

    To exercise your rights, contact us at contact@brokeryhero.com.

    8. Children's Privacy

    Our Website is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors.

    9. Security Measures

    We implement technical and organizational security measures to protect your data, but no system is 100% secure.

    10. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

    11. Contact Us

    For privacy inquiries:

    📧 Email: contact@brokeryhero.com
    📍 Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE